GN Store Nord
ESRS disclosure: E5-5_02
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- Provide a disclosure of the expected durability of the products placed on the market by your undertaking, specifically in relation to the industry average for each product group.
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Question Id: E5-5_02
For video, audio and gaming products, based on the data inputs used, it was concluded that legal warranty period is the most appropriate data type for estimating products’ durability. We estimate that product durability for these products is equal to the warranty period at a minimum. In practice the products will often last longer than the minimum warranty period. The warranty period for these products differs, ranging from 1 to 5 years. Gaming and consumer products typically have 1-2 years warranty, video products typically have 2 years warranty, while selected Biz, BlueParrott and Engage headsets typically have 3 years warranty. Extended warranty services can increase warranty up to 5 years for selected products. For hearing aids, we design our products to minimum 5-year durability, which takes origin in the initial requirements for the minimum storage time for documentation in the Medical Device Directive. GN is therefore required to ensure safe and effective use of its products for at least 5 years, which is documented in our submissions to authorities as part of product approval. Comparing to industry average is not possible, as these are not available and with this being the first year in which CSRD is in place, we cannot calculate an average based on other companies in CSRD’s scope within our industries either. We therefore limit the disclosure to the estimated durability of our products.
Report Date: 4Q2024Relevance: 85%