For video, audio and gaming products, based on the data inputs used, it was concluded that legal warranty period is the most appropriate data type for estimating products’ durability. We estimate that product durability for these products is equal to the warranty period at a minimum. In practice the products will often last longer than the minimum warranty period. The warranty period for these products differs, ranging from 1 to 5 years. Gaming and consumer products typically have 1-2 years warranty, video products typically have 2 years warranty, while selected Biz, BlueParrott and Engage headsets typically have 3 years warranty. Extended warranty services can increase warranty up to 5 years for selected products. For hearing aids, we design our products to minimum 5-year durability, which takes origin in the initial requirements for the minimum storage time for documentation in the Medical Device Directive. GN is therefore required to ensure safe and effective use of its products for at least 5 years, which is documented in our submissions to authorities as part of product approval.

Towards achieving our policy intention to reduce the impact associated with our resource use, we are introducing recycled and non-fossil materials, which is driven by our voluntary target set in 2021 to use at least 50% recycled or renewable material in all newly developed products in 2025, measured as the percentage of the total weight of mechanical parts (i.e. plastics, metals, fabrics and other non-electronic parts). Through this target, we aim to increase the use of circular material and minimize the use of primary raw material by building a stable supply of recycled materials to apply across our product portfolio, ultimately contributing to a lower environmental footprint of our materials and more developed and therefore cost-effective recycling capabilities across our supply chain.