GN Store Nord
ESRS disclosure
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- Provide a detailed account of whether and how the perspectives of value chain workers are integrated into your decision-making processes or activities concerning the management of actual and potential impacts on these workers. Include an explanation of how the effectiveness of your engagement with value chain workers is assessed, specifying any relevant agreements or outcomes that have been achieved.
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Question Id: S2-2_06
As part of GN’s ongoing due diligence processes, we engage with value chain workers via credible proxies regarding our material impacts that are likely to affect them. All tier 1 contract manufacturers are audited every year, whereas tier 2 suppliers are audited every second year. These audits are based on the UN Global Compact principles of responsible business and the SA8000 standard, which address our material human rights impacts and risks.
During audits, we engage with management functions, such as human resources or operations, by random selection for interviews to gain insights into any work-related issues, hiring practices, and other relevant topics, particularly considering vulnerable or marginalized workers, such as minorities, persons with disabilities, and migrant workers. Following the interview, an assessment is performed to ensure working hours, treatment by superiors, safety, and salary are compliant with our standards and local legislations. Where major audit findings are evident, GN requires these to be addressed through corrective actions. Engagement during supplier audits in our upstream value chain informs our business decisions and ongoing collaboration with suppliers. We also ensure that any major findings from our engagement with value chain workers are incorporated into relevant improvement requirements for our suppliers, as well as to ensure that they comply with our Supplier Code of Conduct.
Report Date: 4Q2024Relevance: 85%
- Provide a detailed account of the steps your organization has implemented to gain insight into the perspectives of value chain workers who may be particularly vulnerable to impacts or marginalized, such as women workers, migrant workers, and workers with disabilities.
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Question Id: S2-2_07
During audits, we engage with management functions, such as human resources or operations, by random selection for interviews to gain insights into any work-related issues, hiring practices, and other relevant topics, particularly considering vulnerable or marginalized workers, such as minorities, persons with disabilities, and migrant workers. Following the interview, an assessment is performed to ensure working hours, treatment by superiors, safety, and salary are compliant with our standards and local legislations. Where major audit findings are evident, GN requires these to be addressed through corrective actions.
Report Date: 4Q2024Relevance: 80%
- Has the undertaking failed to adopt a general process for engaging with value chain workers regarding impacts? If so, disclose this fact and provide a timeframe for when such a process will be implemented.
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Question Id: S2-2_08
We have defined a process for setting targets relating to human rights due diligence, but we have not engaged directly with value chain workers, their legitimate representatives, or credible proxies, in setting them, nor in tracking the performance, or in identifying lessons or improvement as a result of our performance.
Report Date: 4Q2024Relevance: 75%
- Has the undertaking adopted a general process to engage with workers in the value chain regarding impacts? If not, disclose the absence of such a process and provide a timeframe within which the undertaking intends to implement this process.
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Question Id: S2-2_09
We have defined a process for setting targets relating to human rights due diligence, but we have not engaged directly with value chain workers, their legitimate representatives, or credible proxies, in setting them, nor in tracking the performance, or in identifying lessons or improvement as a result of our performance.
Report Date: 4Q2024Relevance: 50%
- Describe the undertaking's general approach and processes for providing or contributing to a remedy when it has caused or contributed to a material negative impact on value chain workers. Include details on whether and how the undertaking assesses the effectiveness of the remedy provided.
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Question Id: S2-3_01
Addressing any relevant concerns and grievances because of our impacts on workers in our value chain is especially important to GN. We are continuously improving our ways of working to be able to appropriately identify situations where our actions may have caused or contributed to a negative impact, and how we can support affected workers with suitable remediation. As part of our Supplier Code of Conduct, we outline GN’s expectations about grievance mechanisms being available to all workers in the value chain. Our due diligence approach seeks to achieve that we can assess suppliers’ processes relating to grievance and any limitations in their ability to effectively identify cases where workers are impacted negatively. As part of our ongoing work with suppliers on other human rights issues, we actively cooperate with them to improve their work with instituting effective remedies. Moreover, GN’s whistleblower hotline, which is available to all employees, external parties, and value chain workers, further bolsters our work in this area. All investigations are managed internally by GN employees and the hotline can be used to report concerns and experienced or perceived misconduct. This is an important tool for ensuring that we can identify cases and implement appropriate remedies where workers in the value chain may be harmed or impacted by our actions and negative impacts. All complaints are treated with the required confidentiality, ensuring that value chain workers are aware of and trust these processes to raise their concerns and have them addressed. GN is also committed to dealing with any employee who takes action and/or participates in an investigation in a fair and respectful manner. This is emphasized in GN’s non-retaliation policy to protect individuals against retaliation when raising concerns.
Report Date: 4Q2024Relevance: 85%
- Provide a detailed description of the specific channels established for value chain workers to directly communicate their concerns or needs to the undertaking, and outline the processes in place to address these issues. Indicate whether these channels are internally developed by the undertaking or facilitated through third-party mechanisms.
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Question Id: S2-3_02
GN’s whistleblower hotline, which is available to all employees, external parties, and value chain workers, further bolsters our work in this area. All investigations are managed internally by GN employees and the hotline can be used to report concerns and experienced or perceived misconduct. This is an important tool for ensuring that we can identify cases and implement appropriate remedies where workers in the value chain may be harmed or impacted by our actions and negative impacts. All complaints are treated with the required confidentiality, ensuring that value chain workers are aware of and trust these processes to raise their concerns and have them addressed. GN is also committed to dealing with any employee who takes action and/or participates in an investigation in a fair and respectful manner. This is emphasized in GN’s non-retaliation policy to protect individuals against retaliation when raising concerns.
Report Date: 4Q2024Relevance: 85%
- Provide a detailed account of the processes your organization employs to support or mandate the availability of channels for value chain workers to raise concerns within their workplace.
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Question Id: S2-3_03
As part of our Supplier Code of Conduct, we outline GN’s expectations about grievance mechanisms being available to all workers in the value chain. Our due diligence approach seeks to achieve that we can assess suppliers’ processes relating to grievance and any limitations in their ability to effectively identify cases where workers are impacted negatively. As part of our ongoing work with suppliers on other human rights issues, we actively cooperate with them to improve their work with instituting effective remedies. Moreover, GN’s whistleblower hotline, which is available to all employees, external parties, and value chain workers, further bolsters our work in this area. All investigations are managed internally by GN employees and the hotline can be used to report concerns and experienced or perceived misconduct.
Report Date: 4Q2024Relevance: 85%
- Provide a detailed explanation of the processes implemented to track and monitor issues raised and addressed within your organization. Additionally, describe the measures taken to ensure the effectiveness of the channels available for value chain workers to raise concerns, including the involvement of stakeholders who are the intended users.
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Question Id: S2-3_04
All investigations are managed internally by GN employees and the hotline can be used to report concerns and experienced or perceived misconduct. This is an important tool for ensuring that we can identify cases and implement appropriate remedies where workers in the value chain may be harmed or impacted by our actions and negative impacts. All complaints are treated with the required confidentiality, ensuring that value chain workers are aware of and trust these processes to raise their concerns and have them addressed. GN is also committed to dealing with any employee who takes action and/or participates in an investigation in a fair and respectful manner. This is emphasized in GN’s non-retaliation policy to protect individuals against retaliation when raising concerns.
Report Date: 4Q2024Relevance: 70%
- Does the undertaking assess whether value chain workers are aware of and trust the structures or processes available for raising their concerns or needs, and how is this assessment conducted? Additionally, disclose whether there are policies in place to protect individuals who utilize these channels from retaliation. If this information has already been provided in accordance with ESRS G1-1, please reference that disclosure.
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Question Id: S2-3_05
All complaints are treated with the required confidentiality, ensuring that value chain workers are aware of and trust these processes to raise their concerns and have them addressed. GN is also committed to dealing with any employee who takes action and/or participates in an investigation in a fair and respectful manner. This is emphasized in GN’s non-retaliation policy to protect individuals against retaliation when raising concerns.
Report Date: 4Q2024Relevance: 80%
- Does the undertaking have policies in place to protect individuals from retaliation when they use channels to raise concerns or needs, and how does it ensure that value chain workers are aware of and trust these structures or processes? If this information has already been disclosed in accordance with ESRS G1-1, please refer to that disclosure.
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Question Id: S2-3_06
GN is also committed to dealing with any employee who takes action and/or participates in an investigation in a fair and respectful manner. This is emphasized in GN’s non-retaliation policy to protect individuals against retaliation when raising concerns. All complaints are treated with the required confidentiality, ensuring that value chain workers are aware of and trust these processes to raise their concerns and have them addressed.
Report Date: 4Q2024Relevance: 85%