In 2024, to the best of our knowledge there were no severe human rights issues or incidents, nor any cases of non-respect of the human rights principle embodied into the internationally recognized standards mentioned in the “SI—Own workforce—Human Rights”, among consumers and end-users. Risks and opportunities arising from impacts and dependencies on consumers and end users relate to all Ferrari consumers and end users.

Ferrari's Code of Conduct emphasizes transparency and fairness in communication to avoid harmful misuse of products. The company ensures access to accurate product-related information and has actions in place to ensure quality and fairness of information. Specific KPIs are set and monitored monthly. Dealers are trained to deliver consistent market-leading standards. These actions aim to mitigate risks related to consumer satisfaction and information accuracy.