Ferrari
Automobile Manufacturers
Netherlands
ESRS disclosure: ESRS S4 \ DR S4-4 \ Paragraph 31 c
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- Provide a detailed account of any supplementary actions or initiatives your organization has implemented, specifically aimed at enhancing social outcomes for consumers and end-users, as part of your strategy to address material impacts, manage associated risks, and capitalize on opportunities related to consumers and end-users. Include an evaluation of the effectiveness of these actions.
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Question Id: S4-4_03
Ferrari developed the MyFerrari App to enhance client connection with the brand through tailored content distribution. This app is part of efforts to improve the overall client experience. Additionally, Ferrari conducts main client events to evaluate client satisfaction using digital tools. The results are shared with relevant departments to enhance client engagement. These actions aim to improve social outcomes by fostering stronger relationships with clients.
Report Date: 4Q2024Relevance: 80%