Ferrari
ESRS disclosure: ESRS S4 \ DR S4-1 \ Paragraph AR 13
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- Provide a detailed account of the methods and channels utilized to communicate your policies to the relevant individuals, groups, or entities. This includes those expected to implement the policies, such as employees, contractors, and suppliers, as well as those with a vested interest in their execution, like workers and investors. Describe the tools and mediums employed, such as flyers, newsletters, dedicated websites, social media, face-to-face interactions, and workers' representatives, to ensure policy accessibility and comprehension among diverse audiences. Additionally, elucidate the strategies employed to identify and eliminate potential dissemination barriers, including translation into pertinent languages or the use of visual aids.
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Question Id: S4-1_09
All of our communication and marketing activities, across different channels such as our website, social media, and events, along with all information related to our products and services, are designed to comply with applicable laws and regulations in every country we sell or operate in. All our communication channels aim at providing the highest level of transparency and fairness in information, even though specific targets have not yet been set. Annually we set specific KPIs and internal targets which are monitored monthly throughout the year.
Report Date: 4Q2024Relevance: 40%
- Provide a detailed account of any supplementary actions or initiatives your organization has implemented, specifically aimed at enhancing social outcomes for consumers and end-users, as part of your strategy to address material impacts, manage associated risks, and capitalize on opportunities related to consumers and end-users. Include an evaluation of the effectiveness of these actions.
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Question Id: S4-4_03
Ferrari developed the MyFerrari App to enhance client connection with the brand through tailored content distribution. This app is part of efforts to improve the overall client experience. Additionally, Ferrari conducts main client events to evaluate client satisfaction using digital tools. The results are shared with relevant departments to enhance client engagement. These actions aim to improve social outcomes by fostering stronger relationships with clients.
Report Date: 4Q2024Relevance: 80%