Cellnex actively engages with value chain workers through regular assessments and audits, enhancing transparency and accountability. The company implements grievance mechanisms and remediation processes to address potential human rights violations, ensuring all workers are protected and have accessible avenues for remedy when their rights are impacted. Cellnex conducts annual Human Rights Due Diligence exercises, identifying key actual and potential impacts across its value chain, following frameworks set by the OECD and UN, and prioritising ethical practices and stakeholder well-being. Cellnex has a Code of Conduct of Suppliers which includes as a requirement compliance with human rights in the supply chain and compliance with health and safety requirements in the value chain.

Cellnex collaborates directly with the employees of the supply chain during the service provision phase, and indirectly through its companies and the Cellnex purchasing department in the process of acquiring products and services. Furthermore, Cellnex has established procedures for coordinating with employees in the value chain during the provision of services, within the framework of the applicable legislation in each country and the contractual relationship between Cellnex and its companies. The purchasing department has the operational responsibility of guaranteeing that this participation is carried out, ensuring and communicating Cellnex's focus on the management of impacts on the value chain. The purchasing director has the maximum responsibility in the relationship with suppliers. In addition, the purchasing areas are responsible for ensuring and monitoring compliance with contractual requirements and evaluating the performance of suppliers, identifying possible risk situations.