Cellnex integrates the human rights perspective into its operations to manage adverse impacts, and implements cross-cutting and specific action plans to prevent, manage risks and remedy impacts identified in the Due Diligence process. Cellnex has various channels for workers in the value chain to raise their concerns and perspectives, nevertheless, over the next year, the feasibility of having a general global process for structural interaction with value chain workers will be analysed, so that the way in which the perspectives of value chain workers are collected can be standardised in all the geographical areas in which Cellnex operates, and so that the knowledge and trust of the channels can be evaluated. Cellnex has a specific channel that serves the purpose as a communication medium in which workers in the value chain can raise their concerns directly to Cellnex and have them addressed. This channel is called the Whistleblowing Channel.

Cellnex collaborates directly with the employees of the supply chain during the service provision phase, and indirectly through its companies and the Cellnex purchasing department in the process of acquiring products and services. Furthermore, Cellnex has established procedures for coordinating with employees in the value chain during the provision of services, within the framework of the applicable legislation in each country and the contractual relationship between Cellnex and its companies. The purchasing department has the operational responsibility of guaranteeing that this participation is carried out, ensuring and communicating Cellnex's focus on the management of impacts on the value chain. The purchasing director has the maximum responsibility in the relationship with suppliers. In addition, the purchasing areas are responsible for ensuring and monitoring compliance with contractual requirements and evaluating the performance of suppliers, identifying possible risk situations.