Cellnex actively engages with value chain workers through regular assessments and audits, enhancing transparency and accountability. The company implements grievance mechanisms and remediation processes to address potential human rights violations, ensuring all workers are protected and have accessible avenues for remedy when their rights are impacted. Cellnex conducts annual Human Rights Due Diligence exercises, identifying key actual and potential impacts across its value chain, following frameworks set by the OECD and UN, and prioritising ethical practices and stakeholder well-being. Cellnex has a Code of Conduct of Suppliers which includes as a requirement compliance with human rights in the supply chain and compliance with health and safety requirements in the value chain.

Cellnex integrates the human rights perspective into its operations to manage adverse impacts, and implements cross-cutting and specific action plans to prevent, manage risks and remedy impacts identified in the Due Diligence process. Cellnex has various channels for workers in the value chain to raise their concerns and perspectives, nevertheless, over the next year, the feasibility of having a general global process for structural interaction with value chain workers will be analysed, so that the way in which the perspectives of value chain workers are collected can be standardised in all the geographical areas in which Cellnex operates, and so that the knowledge and trust of the channels can be evaluated. Cellnex has a specific channel that serves the purpose as a communication medium in which workers in the value chain can raise their concerns directly to Cellnex and have them addressed. This channel is called the Whistleblowing Channel.