To track performance, employees are encouraged to monitor their progress throughout the year, with a mandatory mid-year review (July or August) and a final goal evaluation at year-end. The entire process is facilitated through 'The Hub', a digital platform that enables transparent tracking of all performance objectives.

For continuous improvement, the company conducts an annual Pulse survey, inviting employees to provide feedback, including through open-ended questions. Insights from these surveys, along with performance review outcomes, are analyzed to refine target-setting practices and performance management strategies, ensuring that lessons learned contribute to ongoing improvements.