Cellnex is committed to promoting equity, diversity, and inclusion (EDI) in all its operations. Its policies are designed to ensure equal treatment and opportunities, gender equality, equal pay for work of equal value, and to foster diversity at all levels of the organisation. Cellnex implements policies that ensure all employees, regardless of age, race, gender, religion, disability, sexual orientation, political ideology, or social origin, receive fair treatment and have equal opportunities for professional development and growth. This commitment helps mitigate the material risks of inequality in hiring and development, particularly in an industry that is predominantly male, where such inequalities may lead to under-representation of certain groups. This is evidenced in the Equity, Diversity and Inclusion Policy.

The effectiveness of the grievance channels is tracked and monitored through dedicated processes, ensuring that all reported issues are handled with confidentiality, and corrective actions are taken when necessary. The company conducts periodic reviews and generates reports on the concerns raised through the Whistleblowing Channel, using these insights to refine communication and training programmes. Training on the use of the Whistleblowing Channel and the Code of Ethics is mandatory for all employees, and it is integrated into the onboarding process to ensure that all staff are fully aware of the available reporting mechanisms and how to use them properly.