Cellnex’s grievance mechanism is reinforced by its HR Business Partners (HRBPs), who play a crucial role in aligning business objectives with the company’s human resources strategy. HRBPs ensure that grievance channels are well-communicated within the company and accessible to all employees. In addition to the Whistleblowing Channel, HRBPs assist employees with HR-related matters, including conflict resolution, and offer support during organisational changes. This structure supports a responsive and accountable system for addressing employee concerns.