Cellnex operates in alignment with these international reference standards, which serve as the framework for conducting the Human Rights Due Diligence process. This exercise aims to identify the most critical and prioritised actual and potential adverse impacts across the Cellnex value chain. Cellnex commits to regularly sharing its progress in adhering to human rights principles with internal and external right holders, thereby prioritising transparency and accountability. Cellnex voluntarily conducts an annual Human Rights Due Diligence exercise in accordance with the regulatory frameworks established by the OECD and the UN Guiding Principles on Business and Human Rights. The objective of this assessment is to identify the most critical and high-priority actual and potential adverse impacts across Cellnex’s entire value chain. In 2024 the assessment was aligned with the Corporate Sustainability Reporting Directive (CSRD) / ESRS requirements. This exercise provided a holistic view of the organisation’s operations, highlighting overlaps and gaps in human rights considerations within the broader context of sustainability. By adopting this integrated approach, Cellnex can be more effective at identifying and mitigating risks, ensuring that human rights considerations are adequately addressed within the broader framework of ESG risks. In this context, oversight of the Human Rights Due Diligence process falls under the purview of the Risk Management department, working in tandem with the ESG department. Together, they oversee the involvement of various company departments and are tasked with advocating, assessing, and reporting on the implementation of the Human Rights Policy at both local and global levels. The report related to the Human Rights Due Diligence and Assessment Process is available on the corporate website.

Cellnex engages directly with its workforce through various mechanisms. Once a year at least, Cellnex conducts an Employee Engagement Pulse survey to the whole group to ensure that the company is actively listening to its employees according engagement levels, purpose and values and open questions about what they like the most and what the company needs to improve. A quick Pulse survey that allows the company’s to know its strengths and improvement areas to define specific ad hoc action plans among the whole company to ensure continuous improvement. The People Global Director bears the ultimate operational responsibility for ensuring employee engagement takes place and that the outcomes are incorporated into the company’s strategy. The role oversees the annual PULSE staff survey, which is managed by Group Engagement Area and distributed to all Group employees. The People Global Director coordinates the survey process and works with management to analyse the survey results. Based on these insights, the company develops and implements targeted action plans aimed at improving the working environment across the organisation. This ensures that employee feedback directly influences decision-making and strategic planning within the company.