Cellnex is committed to addressing and mitigating any negative impacts on its workforce, ensuring that effective processes are in place for prevention, resolution, and remedy. The company’s approach focuses on several key areas:

• Talent retention and workforce health: Cellnex conducts quarterly People Health Index to evaluate the overall health of its workforce. These reviews include detailed analysis of employee turnover, exit survey feedback, and the identification of any trends or issues that may contribute to employee departures. Based on this information, the company implements corrective actions and develops succession plans to address potential talent gaps in key positions. This proactive approach ensures the long-term stability of the workforce.

• Whistleblowing Channel: To ensure transparency and accountability, Cellnex has a dedicated Whistleblowing Channel, which allows employees and external stakeholders, including local communities, to report any violations of the Code of Ethics, including human rights breaches. This confidential and anonymous channel is available year-round and is managed by the Committee of Ethics and Compliance, which is responsible for reviewing and addressing any reported issues. It also has the channel manager function, managed by an independent third party. The Whistleblowing Channel serves as a crucial mechanism for identifying and rectifying any negative impacts on employees, ensuring that corrective actions are taken in a timely manner.

• Collaboration with trade unions: In regions where unions are present, Cellnex works closely with trade unions to address and resolve workforce-related impacts. The company fully supports the right to unionise, engage in collective bargaining, and exercise the right to strike. Unions are actively involved in identifying workforce risks, supporting conflict resolution, and assisting in labour transitions, such as redundancies, by providing reskilling and career transition support for affected employees. This collaborative approach helps to safeguard the interests of employees and mitigate any negative impacts on the workforce.

Through these comprehensive processes, Cellnex strives to effectively address any material negative impacts on its workforce, ensuring a safe, inclusive, and supportive environment for all employees.

In the pursuit of maintaining a transparent and responsive work environment, Cellnex provides several channels through which employees can raise concerns, express needs, and provide feedback directly to the company. These mechanisms are designed to ensure that all employee concerns are addressed in a secure and effective manner.

• Pulse survey: regular surveys with open-ended questions allow employees to share their views on what they value most about the company and suggest areas for improvement.

• Townhalls: employees are encouraged to submit questions prior to and during the events, fostering an open dialogue with leadership.

• Meeting executives – Cellnexians Coffee and Meet Marco: An informal space offers employees the opportunity to ask questions and seek information directly from leadership in a relaxed setting.

• Ad-hoc surveys: these surveys are conducted after key events to assess their impact and usability, providing valuable insights for continuous improvement.

• Whistleblowing Channel: the Cellnex Whistleblowing Channel offers employees and stakeholders a confidential and anonymous means to report concerns related to the company’s operations, including compliance with the Code of Ethics. Managed by an independent third party, this channel ensures the integrity of the reporting process. It is accessible through multiple means of reporting, including the intranet and a dedicated email address, ensuring flexibility and ease of use for all employees.

Cellnex provides access to a Whistleblowing Channel, which is managed by an independent third party. This channel offers employees and stakeholders a confidential and anonymous means to report concerns related to the company’s operations, including compliance with the Code of Ethics. It is accessible through multiple means of reporting, including the intranet and a dedicated email address, ensuring flexibility and ease of use for all employees.

Cellnex provides access to a Whistleblowing Channel, which is managed by an independent third party. This channel offers employees and stakeholders a confidential and anonymous means to report concerns related to the company’s operations, including compliance with the Code of Ethics. It is accessible through multiple means of reporting, including the intranet and a dedicated email address, ensuring flexibility and ease of use for all employees.

Cellnex provides a structured grievance handling mechanism through the Whistleblowing Channel, ensuring that employees and other stakeholders can report concerns or express needs in a safe and effective manner. This mechanism is clearly outlined in the company’s Code of Ethics and the Policy for the Whistleblowing Channel, both of which emphasize a zero-tolerance stance on retaliation.

Cellnex’s grievance mechanism is reinforced by its HR Business Partners (HRBPs), who play a crucial role in aligning business objectives with the company’s human resources strategy. HRBPs ensure that grievance channels are well-communicated within the company and accessible to all employees. In addition to the Whistleblowing Channel, HRBPs assist employees with HR-related matters, including conflict resolution, and offer support during organisational changes. This structure supports a responsive and accountable system for addressing employee concerns.

The effectiveness of the grievance channels is tracked and monitored through dedicated processes, ensuring that all reported issues are handled with confidentiality, and corrective actions are taken when necessary. The company conducts periodic reviews and generates reports on the concerns raised through the Whistleblowing Channel, using these insights to refine communication and training programmes. Training on the use of the Whistleblowing Channel and the Code of Ethics is mandatory for all employees, and it is integrated into the onboarding process to ensure that all staff are fully aware of the available reporting mechanisms and how to use them properly.

Cellnex ensures that its workforce is aware of and trusts the structures and processes for raising concerns through regular communication campaigns, mandatory training, and periodic feedback mechanisms, such as surveys, to assess awareness and confidence in the grievance channels. These initiatives are designed to foster trust in the system and are regularly reviewed to address any gaps and ensure concerns are effectively managed. Confidentiality and the principle of non-retaliation are emphasised to reinforce trust in the system. Cellnex has a zero-tolerance policy on retaliation, as outlined in its Code of Ethics and the Policy for the Whistleblowing Channel. These policies protect individuals who raise concerns from any form of retaliation, discrimination, or threat.

Cellnex has a zero-tolerance policy on retaliation, as outlined in its Code of Ethics and the Policy for the Whistleblowing Channel. These policies protect individuals who raise concerns from any form of retaliation, discrimination, or threat. Any actions against whistleblowers, which may represent reprisals for filing complaints, are considered infringements in accordance with applicable legislation. If individuals who have raised concerns in good faith believe they are being subjected to retaliation, they are instructed to report such incidents immediately to the Whistleblowing Channel manager, following the procedures outlined in the Policy. Additionally, as disclosed in section G1-1, Cellnex maintains comprehensive policies and procedures that ensure the protection of individuals who use these channels, including workers’ representatives, against retaliation, as part of its broader commitment to ethical conduct and safeguarding employees’ rights.

Cellnex provides a structured grievance handling mechanism through the Whistleblowing Channel, ensuring that employees and other stakeholders can report concerns or express needs in a safe and effective manner. This mechanism is clearly outlined in the company’s Code of Ethics and the Policy for the Whistleblowing Channel, both of which emphasize a zero-tolerance stance on retaliation.