Cellnex incorporates the perspectives of its workforce in decision-making processes through the Employee Engagement Pulse survey conducted at least once a year. This survey ensures the company is actively listening to its employees regarding engagement levels, purpose, and values. The People Global Director oversees this process, ensuring that the outcomes are incorporated into the company’s strategy. The survey results are analyzed to develop targeted action plans aimed at improving the working environment. This process ensures that employee feedback directly influences decision-making and strategic planning within the company. Additionally, Cellnex demonstrates its commitment to workers’ human rights through the implementation of policies and agreements, which inform decision-making processes and drive actions to safeguard workers’ human rights throughout its workforce.

In 2024, Cellnex launched several initiatives to raise awareness and promote inclusion within its workforce, encouraging employees to share ideas and insights. In March, the company hosted a gender-focused roundtable for International Women’s Day, featuring representatives from all countries, including Senior Management. The objectives of the roundtable were to highlight the contributions of women in various fields, raise awareness about the challenges faced by women in the telecom industry, and demonstrate Senior Management’s commitment to gender equity. Later, in November, Cellnex organised a cross-generational roundtable, following a similar format, to emphasise the value of generational diversity within the organisation and to foster greater understanding and collaboration across generations. In December 2024, Cellnex hosted a webinar to mark the International Day of Disability. This event offered participants an opportunity to deepen their understanding of disability inclusion and its critical importance in the workplace. The webinar provided knowledge about various types of disabilities, the unique needs and abilities of individuals with disabilities, and practical tools to implement inclusive practices, including language tips. These initiatives reflect Cellnex’s ongoing commitment to fostering an inclusive workplace where everyone is empowered to contribute and thrive.

Cellnex has established a culture of active listening across all the countries where it operates. This involves tracking Key Performance Indicators (KPIs) and identifying areas for improvement identified through regular Pulse surveys. The results of the Pulse Survey are linked to the short and long-term remuneration of the senior managers. In addition, the company fosters a feedback culture through training programmes, encouraging teams to reflect on how they perceive and embody Cellnex’s values. This approach promotes employee development and engagement, thereby enhancing a high-performance ethos. The feedback culture encourages seamless, dynamic communication within teams, leveraging the employee’s voice as an ongoing source for improvement. It ensures that every individual can contribute their insights to enhance processes and outcomes.

Cellnex has established a culture of active listening across all the countries where it operates. This involves tracking Key Performance Indicators (KPIs) and identifying areas for improvement identified through regular Pulse surveys. The results of the Pulse Survey are linked to the short and long-term remuneration of the senior managers. In addition, the company fosters a feedback culture through training programmes, encouraging teams to reflect on how they perceive and embody Cellnex’s values. This approach promotes employee development and engagement, thereby enhancing a high-performance ethos. The feedback culture encourages seamless, dynamic communication within teams, leveraging the employee’s voice as an ongoing source for improvement. It ensures that every individual can contribute their insights to enhance processes and outcomes.

In 2024, Cellnex launched several initiatives to raise awareness and promote inclusion within its workforce, encouraging employees to share ideas and insights. In March, the company hosted a gender-focused roundtable for International Women’s Day, featuring representatives from all countries, including Senior Management. The objectives of the roundtable were to highlight the contributions of women in various fields, raise awareness about the challenges faced by women in the telecom industry, and demonstrate Senior Management’s commitment to gender equity. Later, in November, Cellnex organised a cross-generational roundtable, following a similar format, to emphasise the value of generational diversity within the organisation and to foster greater understanding and collaboration across generations. In December 2024, Cellnex hosted a webinar to mark the International Day of Disability. This event offered participants an opportunity to deepen their understanding of disability inclusion and its critical importance in the workplace. The webinar provided knowledge about various types of disabilities, the unique needs and abilities of individuals with disabilities, and practical tools to implement inclusive practices, including language tips. These initiatives reflect Cellnex’s ongoing commitment to fostering an inclusive workplace where everyone is empowered to contribute and thrive.

In 2024, Cellnex launched several initiatives to raise awareness and promote inclusion within its workforce, encouraging employees to share ideas and insights. In March, the company hosted a gender-focused roundtable for International Women’s Day, featuring representatives from all countries, including Senior Management. The objectives of the roundtable were to highlight the contributions of women in various fields, raise awareness about the challenges faced by women in the telecom industry, and demonstrate Senior Management’s commitment to gender equity. Later, in November, Cellnex organised a cross-generational roundtable, following a similar format, to emphasise the value of generational diversity within the organisation and to foster greater understanding and collaboration across generations. In December 2024, Cellnex hosted a webinar to mark the International Day of Disability. This event offered participants an opportunity to deepen their understanding of disability inclusion and its critical importance in the workplace. The webinar provided knowledge about various types of disabilities, the unique needs and abilities of individuals with disabilities, and practical tools to implement inclusive practices, including language tips. These initiatives reflect Cellnex’s ongoing commitment to fostering an inclusive workplace where everyone is empowered to contribute and thrive.

Cellnex ensures that individuals within its workforce receive information that is both understandable and accessible by incorporating feedback surveys into all employee communication channels. This feedback is actively supported and meticulously analysed. The company fosters a feedback culture through training programmes, encouraging teams to reflect on how they perceive and embody Cellnex’s values. This approach promotes employee development and engagement, thereby enhancing a high-performance ethos. The feedback culture encourages seamless, dynamic communication within teams, leveraging the employee’s voice as an ongoing source for improvement. It ensures that every individual can contribute their insights to enhance processes and outcomes.

Integrity is at the core of Cellnex’s operations, and the company has a robust anti-corruption policy that applies across the organisation. Zero tolerance for corruption: Cellnex has a strict zero-tolerance policy towards corruption and bribery, ensuring that all business dealings are conducted ethically and transparently. Training and awareness: all employees undergo training to understand anti-corruption practices and how to avoid conflicts of interest, fostering an ethical decision-making culture. Conflict of Interest Policy: the Conflict of Interest Policy ensures that employees disclose any personal interests that might interfere with their professional responsibilities, safeguarding impartiality in decision-making.

Cellnex is committed to fostering an environment where employees feel valued and supported. This commitment is reinforced by continuous engagement through various channels and initiatives aimed at maintaining a healthy and productive workplace. Cellnex promotes employee well-being through a structured Well-being Model that addresses five dimensions: physical, emotional, intellectual, financial and social health. Its action plan relies on active listening to employee feedback, implementing standardised global initiatives while adapting to local needs. Measures include programmes to minimise physical and psychological risks, improve work-life balance, and ensure the right to disconnect. Over 23 global initiatives complement local efforts, including campaigns, webinars, and workshops. Pulse surveys and well-being initiatives: regular Pulse surveys enable Cellnex to track employee satisfaction and well-being, identifying potential areas of concern early. The questionnaire includes questions on engagement, job satisfaction, sustainability and well-being, purpose and values, happiness and other aspects such as commitment, intrapreneurship, integrity or inclusion. Based on these insights, Cellnex implements targeted actions to improve work-life balance and reduce stress, ensuring employees are supported in all aspects of their professional lives. The company’s Well-being@PEOPLE Action Plan focuses on enhancing mental and physical health across the organisation.

Cellnex employs a variety of mechanisms to assess the effectiveness of its engagement with the workforce, ensuring continuous improvement and adaptation of its strategies. These include: Pulse surveys: conducted annually across different countries (e.g., France, Italy, UK, Netherlands, Portugal, Switzerland), these surveys are a key tool for gauging employee engagement and collecting feedback on areas such as workload, safety, job satisfaction, and diversity. Participation rates and survey outcomes are regularly reviewed, and action plans are developed to address identified improvement areas. In some regions (e.g., Denmark, Sweden, Portugal), the results are compared against benchmarks to ensure effective engagement and track progress.